What Happens at the First Window Site Visit

The tape clicks, the sash rattles in its track, and a crew lead writes down a number that will shape the whole job. Every first visit that austin window contractor mass in transit has logged shows the same thing: the walk through the house decides more than the order does. A window contractor in Austin, TX is really buying information on that first visit, and the measurement sheet is where it gets stored.
Walking every opening, not just the ones that leak

The crew lead starts at the front door and goes room by room, closets and bathrooms included. Each opening gets a number on the sheet, a note on which way it faces, and a note on the existing type: double hung, single hung, slider or fixed.
Three measurements per opening

Width is taken at the top, middle and bottom. Height is taken at the left, centre and right. The smallest of the three numbers governs, because a replacement unit has to fit the tightest point of the frame. A wall out of square by an eighth of an inch is normal in an older house, and the sheet records it.
Sill, jamb and what is hiding behind the trim
A screwdriver tip pressed into the sill tells the truth about rot quickly. Soft wood at the bottom corners usually means water has been getting past the old sealant for years. If the opening needs repair before a vinyl window or a clad window can go in, that work belongs in the written scope.
Cracks, clay soil and the Balcones Fault side of town
Clay soil moves with the seasons, and stucco cracks at the corners of openings are common across Austin. The crew lead notes which corners are cracked and whether the frame has racked. A racked frame will not take a tight casement sash, however good the new unit is.
Why a Hyde Park or Travis Heights bungalow takes longer
A bungalow in Hyde Park or Travis Heights may carry its original wood frames, odd sizes from different decades and an addition behind the kitchen with newer openings. Mueller houses are newer and tend to repeat the same sizes, so the sheet fills faster. Older houses can also need a check with associations and review boards before anything is ordered, and the visit is the right moment to raise it.
What leaves with the crew lead
The measurement sheet, photographs of each elevation and a list of open questions go back to the office. Glass type, insulated glass options such as double pane with a low e coating, and frame material are settled afterward, once the sheet is clean. A written scope of work follows from the sheet, and every line in it should trace back to a number written at the first visit.